To provide the Customers with their products and services and administer their account in relation to such products and services, in particular to process their transactions, subscriptions, and registrations for our products and services – in accordance with your agreements with us.
To process the transactions, subscriptions, and registrations for products and services of third parties.
To detect, investigate, and prevent fraud, to maintain the security of our systems, to protect our property and safety as well as the property and safety of our employees.
To conduct research and statistical analysis to improve and develop our business, products, and services.
To provide you marketing information about our Group products and services as well as relevant third-party products and services:
- by using direct marketing;
- by adapting our websites, offers, and advertising to your interests;
- by other means, such as advertising on websites;
Saving Images: Our app includes a feature that allows users to save images from the app to their device's photo gallery. These images are only used to provide the app's functionality, such as allowing users to share their creations on social media. We do not access or share any images from the user's photo gallery without their permission.
Accessing Photo Library: Our app includes a feature that allows users to upload a profile picture by accessing their device's photo library. We do not access or store any photos from the user's photo library unless the user explicitly selects them to be used for the app's functionality, such as setting their profile picture. Users can revoke our app's access to their photo library at any time through the app's settings. We do not use any photos from the user's photo library for any other purpose without their permission.
Data Collection: Our app collects certain data from users to improve our services and provide a better user experience. This data includes information about how users interact with the app, such as which features they use the most and how long they spend on each screen. We do not collect any personally identifiable information, such as names or email addresses, without the user's consent.
Data Sharing: We do not share any user data with third parties for marketing or advertising purposes. We may share certain user data with our service providers, such as hosting and analytics companies, to help us improve our services and provide a better user experience. We require all service providers to adhere to strict data protection and security standards.
Data Security: We take data security and user privacy seriously. We implement industry-standard security measures to protect user data from unauthorized access, disclosure, or theft. We regularly review and update our security measures to ensure that they remain effective and up-to-date.
The Company commits to comply with the provisions of the General Data Protection Regulation and all other applicable Laws and legal acts, as well as all applicable European Union acts in accordance with the Personal data protection regulations that are applicable for the specific country in which the services are provided.
As required by law, and to enforce customers' or the Company's legal rights, and to comply with local, state, federal, and international law, the Company may disclose data to law enforcement agencies.
Personal Data Collection and Use
Personal data refers to data that can identify you as a specific individual, such as your name, address, phone number, email address, or other contact information, whether at work or at home.
On all Company websites that collect personal data, we specify the information required to provide the product, service, or feature you requested.
We collect personal data when you contact us, register with us, use our products and services, submit an order, visit our websites or the websites of certain Company partners, and enter promotions and sweepstakes.
We may collect and process your personal data for direct marketing. If you disagree with processing your personal data for direct marketing purposes, we will not process your personal data for this purpose. You have the right to withdraw your consent for processing personal data for direct marketing.
When you register with us on this site, you complete an online registration form that requires you to create a username and password. During registration, you are also required to provide personal data, which may include your name, billing address, shipping address, telephone number, and email address. We use this personal data to contact you about the services and products in which you have expressed interest or requested, and to facilitate order completion.
Promotions, Contests, and Sweepstakes
The Company may offer opportunities to participate in promotions, contests, or sweepstakes on its websites. These activities are governed by the rules and regulations posted with such promotions, contests, and sweepstakes. Participation in these activities is entirely voluntary, and you have the choice of whether or not to register and provide your personal data. The requested data typically includes contact information such as your name, shipping address, email address, and telephone number. We will use this information to notify winners and award prizes. During the registration process, you may opt-in to receive additional related communications from us.
If you wish to subscribe to the Company's newsletters, we will use your name and email address to send these newsletters to you.
Other Information Collected
Some data may be collected automatically every time you visit the Company's websites, such as cookies and computer data. We also collect information about which pages you visit within this site. This site visitation data is identified only by a unique URL.
The Company uses both session ID cookies and persistent cookies as part of its interaction with your browser. A cookie is an alphanumeric identifier (a file) that the Company's websites transfer to your computer's hard drive through a web browser to enable its systems to recognize your browser for record-keeping purposes. A session ID cookie expires when you close your browser, while a persistent cookie remains on your hard drive for an extended period.
We use session ID cookies to make it easier for you to navigate our websites. We use persistent cookies to identify and track which sections of our websites you most frequently visit. We also use persistent cookies in areas of our websites where you must register, and you can customize the information you see, so that you don't have to enter your preferences more than once.
Like most websites, the Company collects certain information automatically and stores it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to screen for fraud, to administer our websites, to track users' movements around the web sites, and to gather demographic information about the Company's user base as a whole.
Fraud Screening Process
The Company employs a robust fraud screening process to ensure the safety and integrity of our services. Our screening is facilitated by industry-standard tools and vendors specializing in fraud detection and prevention. This screening works as:
Tools and Vendors: We utilize state-of-the-art fraud detection software and collaborate with trusted third-party vendors known for their expertise in fraud prevention. These vendors have established methodologies for identifying and flagging potentially fraudulent activities.
Functions and Composition: The fraud screening process involves a combination of automated algorithms and manual checks by our expert analysts. It encompasses various aspects, including but not limited to:
1. Order Verification: We cross-reference order details, such as payment information, product selection, and transaction history, to detect any anomalies or irregularities.
2. Identity Verification: Our screening may involve identity verification processes to ensure that customers are who they claim to be.
3. Behavioral Analysis: We analyze user behavior and patterns to identify suspicious activities or deviations from typical user interactions.
Rules and Algorithms: Specific rules and algorithms are programmed into the fraud screening system. These rules are designed to identify patterns associated with fraudulent transactions. They can range from simple checks like verifying email addresses to complex algorithms that detect anomalies in transaction data.
Parties Subject to Screening: All orders and transactions on our platform are subject to fraud screening. This includes both buyers and sellers to maintain a secure environment for all users. Additionally, certain high-risk transactions or accounts may undergo enhanced screening procedures.
Continuous Monitoring: Our fraud screening is an ongoing process. It includes real-time monitoring of activities to swiftly identify and respond to potential threats.
Clear Gifs (Web Beacons/Web Bugs)
The Company uses a software technology called clear gifs (also known as Web Beacons/Web Bugs) to better manage content on its websites by informing the Company which content is effective. Clear gifs are small graphics with unique identifiers, similar in function to cookies, used to track the online movements of web users. Unlike cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence.
Special Offers and Updates
The Company collects data about which sections of its websites you visit most frequently, so that it can send you our newsletter and data about relevant offers, promotions, contests, and sweepstakes that may interest you.
Accordingly, the Company will occasionally send you information on products, services, special deals, promotions, and sweepstakes.
The Company may, but is not obligated to, send you strictly service-related announcements on rare occasions when it is necessary to do so. For example, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications since they are not promotional in nature. If you do not wish to receive them, you may have the option to deactivate your account.
We will communicate with you in response to your inquiries, to provide the products and services you request, and to manage your account. We will communicate with you by email, live chat, or telephone, in accordance with your wishes.
The Company stores data that it collects through cookies and log files to create a profile of your preferences in order to improve the content of the Company's websites for you.
Data Sharing and Disclosure
The Company does not sell or rent any of the data collected to third parties for any purposes, but it shares data with third parties as described below.
The Company may share limited data, including the client's email, order number, product name, and order amount, with trusted third-party partners, specifically Google Ads, for the sole purpose of delivering tailored advertising content to customers that aligns with their search preferences. These third-party partners do not have independent rights to share the data provided to them by us.
Cross-Border Data Transfer
By using our services and providing your personal information, you acknowledge and consent to the transfer of your personal data to Google Ads, which may be located in the United States or other countries outside of the United Kingdom. This transfer is necessary for the purpose of advertising and to match your search preferences. We take measures to ensure that your personal data is protected during such transfers, including the use of Standard Contractual Clauses or other legal mechanisms as required by UK data protection laws.
We are committed to safeguarding your personal privacy data and will take all reasonable steps to ensure that your data is handled securely and in accordance with applicable data protection laws.
Compliance with Legal Authorities
As required by law and to enforce customers' or the Company's legal rights, and to comply with local, state, federal, and international law, the Company may disclose data to law enforcement agencies.
Choice and Opt-Out
If you no longer wish to receive the Company's promotional communications, you may 'opt-out' of receiving them by following the instructions included in each communication or by emailing the Company at email@example.com.
Links to Other Websites
Storage and Security of Personal Data
The Company stores the data it collects on secure computers located in a controlled facility, safeguarded against unauthorized physical or electronic access, use, or disclosure.
To protect the privacy and integrity of the data, the Company employs rigorous administrative protocols, technical safeguards, and physical security controls designed to limit access, detect and prevent any unauthorized access, improper disclosure, alteration, or data destruction.
The Company transmits data to its external service providers for specific outsourced operations, as listed above, through both public and private networks, using recognized encryption technologies like Secure Sockets Layer (SSL) software, which encrypts the data you input.
While the Company diligently follows these procedures to protect the personal data you submit, it's important to note that, like any method of transmission over the Internet, or electronic storage, absolute security cannot be guaranteed, even though the Company uses commercially acceptable means to safeguard your personal data.
The Company maintains a ZERO TOLERANCE policy against internet fraud or any attempt to access or acquire customer or other information on its websites via illegal or surreptitious means. The Company collaborates with appropriate law enforcement agencies both within the United Kingdom, Hong Kong, and internationally. We employ a variety of electronic and other means to prevent, detect, and combat fraudulent activities. The Company will actively pursue legal action against individuals or entities engaged in fraudulent activities on its website.
Our cooperation extends to, but is not limited to, relevant authorities within the United Kingdom, Hong Kong, the United States, and international law enforcement organizations. These agencies include, but are not restricted to, state and local police authorities, the United Kingdom law enforcement agencies, Hong Kong authorities, the United States Federal Bureau of Investigation, and international law enforcement agencies such as Interpol.
Please be aware that we are committed to maintaining the highest level of security and integrity on our websites and will diligently investigate and address any instances of fraudulent activities, regardless of their geographical origin.
Notice of Privacy Rights to California Residents
California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (CalOPPA) and the California Business and Professions Code. As required by CalOPPA, this summary identifies the categories of personal information that we collect through our website and the categories of third-party persons or entities with whom such personal information may be shared.
Information We Collect About You
We may collect non-public personal information from you, including but not limited to: name, address, phone number, email address, and other data about you that is associated with or linked to any of the foregoing data.
Personal Information is Collected and Used for the Following Purposes
To perform the services you have requested, such as our providing you with information regarding products and services available from us or products and services available from third parties that you may be interested in.
To operate and maintain our website.
To send information and updates pertaining to orders.
To respond to your comments or inquiries.
To track and measure website performance.
To protect, investigate, and deter against unauthorized or illegal activity.
This policy was last reviewed and updated on: November 7, 2023